Virtual phones = virtual service? Finally I’m no longer a Vonage customer.

Filed under Bad CS, General, rants

A guide to overcoming objections.

Here’s the info the Vonage rep had, after 40 mins of waiting….

I have removed my number from Vonage and have new hardware
You are more expensive and the call quality to the UK was awful

So maybe I would like to have a friend or family take over the account?  What are you NUTS

The people that have heard my phone farting,  burping are going to  willingly  sign up for it:D  Oh and I’m remiss for not waiting on hold to get their  techs ( not around when I have free time)   Thanks but  if I can  sign up and have a phone working in 1/3rd the time I spend on hold , for less money with better quality   I think  my obligation as a consumer ( to myself) has been fulfilled.  

Vonage – A  phone service for less ( er not )

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