The Ottermanempire.com

I should know better that the the view from the hill which we are sold is far better experienced vicariously. That’s the point of the phrase, a more prosaic way of saying “the grass is always greener” I fell for this last night when perusing the offers at (Sir Sean mode on, Shircuit Shitty) and bought four items two of which are to be delivered with the remainder picked up. Or so I thought. They had decided that for today these orders would not be released till after 1400 , so you know, thanks for waiting in line, paying in advance etc but go take a hike. ( they don’t honor their 24min pick up the day after T giving which yes is in the small print but oddly missing from my receipt) The manager was , er less than helpful with a suggestion that cancellation or waiting are the only two options. The idea was broached that helping me would set a precedent for having to assist the other customers was quite sad , pathetic in fact. YES of course you should help the other fucking customers. Taking her logic not helping me = not helping anyone which I’m sad to say is what passes for most US retail companies. ( Ok here’s the only thing I am upset about. Notification. All they had to to was include this fact on the site, on the receipt or even on a sign at the door of the store. I didn’t buy from them for four years after they stiffed me last time maybe I can get to five this time prior to caving? UPDATE: Hey, do you know? They did notify me on the mail when I could pick it up. At the same time I was in the store! How to pick up your purchase:

• Avoid the crowds: Circuit City stores are closed on Thanksgiving Day. On November 23, the day after Thanksgiving, we ask that you pick up your online purchase after 12:01 p.m. due to the high volume of traffic in our stores. Don’t worry, we have set aside the item(s) you ordered. Your order will be waiting for you at the customer service counter when you’re ready to pick it up.

Ah if only they read their own mails.

Update # 2

This time , 6 hours after my original request and 4 hours than the earliest time that I should have returned we found out that…. The order was not ready for pickup.  Ok Let’s wait.

Turns out that I will not be getting the item after all since they have none in stock. Dammit acquisition was all I had left to look forward to:) If this crap continues I’ll have to work on self improvement for satisfaction.