The Ottermanempire.com

Here’s another tale of going beyond the call of duty to elevate a poor customer experience into something gloriously awful.

For those of you keeping track Erin’s recovering from a motorcycle accident which has made it difficult to walk/stand around. In the short term we’re going to get an SUV with auto transmission that she can get in and out off until she’s able to get back on a bike. Friday: We went to Frontline Trucks on Camelback road and saw a suitable vehicle but it’s stuck way in the middle and would require quite a bit of effort to get it out. Erin was already sore and we couldn’t wait for that eventuality. Called them back today to arrange a test drive , set a time.. got there.

By now you know they hadn’t moved the truck, didn’t seem to fussed that they’d wasted our time or start to provide any resolution on perhaps maybe moving the fucking thing. So the impression of a dealer that won’t even move a vehicle to let you test it when it’s in there interest to do so suggests staying far far away.

4610 W Camelback Rd, Glendale, Maricopa, Arizona 85301, United States - Google Maps

Next up:Glendale Pontiac

Salesman told our max price… comes back with a figure nearly double it .. lovely. Just say hey sorry you’re not spending enough ,you’re not providing us a means to rip you on a trade in and with no finance frankly It’s not worth my time talking with you rather than insulting us.