The Ottermanempire.com

In a prior post  I related a fun non dining experience we had at a local restaurant.  Well I chatted with the franchise office and  their expectations  re what happened.      Found out the troublesome waitress had left   and that they acknowledged the  staffing/ management issues which they  had corrected but the changes were yet to be evident. Anyway  they invited us to have the meal we tried to get prior.  Usually when we get shafted this bad we’ve told people that  no amount of free food is going to cut it,  e.g   we’re just letting them know why we’re leaving.   This time I acquiesced since , we like their pizza. I’ve been to  2 more of their stores regularly ,dinner and lunch,  and this was  hopefully an aberration. 

Well the good news is the meal was  very good.  Pizza rocks,  wings are desperately average with nothing to recommend them but their fries were good and the kid loved them.  So  far so good.  I updated my prior scathing review but will   go a couple of times   paid before making up my mind.