Buying a certified car from these people? Maybe have someone else check it out first. Here’s my first review on Yelp prior to their attempts to fix the car.
The car is a certified Honda meaning that it should have had 150 items checked and they all should work. To this dealer it means “if they notice fix it” actually it meant pretend to fix it. So yes I bought the car ( sorry to spoil the ending) but am still trying to get it to match the condition at which I negotiated the price for.
Manager tier pulls the usual car dealer tricks. Unable to answer an honest question. E.g What’s the price of the car +tax + doc + vlt with NO other add ons for paint coverage, window etching or a myriad of other things you can acquire for far far less if you add them after market. I nearly walked out as the $200 etching fee made it into the paperwork. He claimed it’s an error, said it would hurt the salesperson and the usual emotional BS they teach at weasel school. Having said that I liked the finance guy , Kiko, which is a total first for me.
Today I took a trip back to the dealer to remedy these items. Was meant to take a couple of hours. I left without the speakers being replaced as they had none in stock and waiting for them to be brought in , plus another two hours , would have resulted in me spending over six hours in a building without a working internet connection ( Oh they have an internet area it just wasn’t working on this , or the prior, visit.
I had asked to bring it down during the week and get a loaner car to get to work and back which they wouldn’t do. I’m fed up with being reasonable. After discovering tonight that the third brake light didn’t just work but was absent from the enclosure entirely I can reasonably claim that the additional price they factored into this car based on it being “Honda certified” is a value that I didn’t receive.
In short Superstition Honda represented this car as having passed as certified without legally required lighting present let alone not working.
As for Honda they have been playing phone tag with me and I’ve yet to find out if they have anyway to resolve this.