Alas the possibility that a car company could do anything other than suck at customer relations remains as rare as rocking-horse poop.While everyone understands our position and regrets they can’t do more the fact is the Mini Cooper manual says that the car can’t start without the keys in it.
Mini dealers and the Mini helpline say it can. Ergo you lost they key and you need to buy a new one. No one is concerned that the car starts without a key in it which is rather alarming. It’s not alarming the car didn’t give a warning that there was no key.
So what we have here is a car that can be started sans keys in the car. It looks like any elevation of the key greatly increases the distance at which the car can be unlocked and driven away and the sun roof is likely a big factor. So for fun some experiments will follow.
P.S. Letting us buy the key at cost was rejected. Ok so for the sake of losing NO money. Result. That’s one less 2012 Clubman sold plus way more public noise about their customer relations being poor. Nice going Mini.
This family thing, it’s a brand. while they hadn’t fooled me with their story I would have expected they’d at least pretend that they were able to do anything than quote manuals ( incorrectly ) 
to me.
PPS Anthony’s managers You have no fucking brains. Seriously what the hell makes it in your interest to deny a reasonable request ( key replacement at cost) based on your erroneous manual which some telephone dick told me to go read and understand. What happened to, ah I see that’s in error , let me find out rather than being a total cock about it?
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