The Ottermanempire.com

I swear my fellow diners at hospital canteens look in better shape than
the mass that “meats” for late lunch at this location. This wasn’t
just a gray tide but a few human buoys had popped in too. Please
withhold the ” don’t be so judgmental” holier than though attitude ,
this is a review after all.

Lately I have been working
remotely ( or remotely working) on the Friday so I’ve been going out
on Fridays for lunch since it’s all “new” to me. The same places that
I eat out at in the evening often have vastly different characters
during the day and this Black Angus throws it into sharp relief. For
example at night I have never been served stale bread.

Have a
wide range of ages , group sizes and noise levels and there’s some
life in the place. Chilis that just opened up nearby and seems to have
kidnapped the life leaving a quiet, genteel even , location that
would be more fitting in the deep south when you don’t have anything
better to do. So far this is the only local place that exceeded my
hour.

Food’s ok , fitting with the price range and the
burgers are well appointed, cooked to request and relatively
tasteful. Fries tepid and it feels likelike the minimums you have to
do to keep the blue rinse and Caddy driving class happy is all they
are about. The only thing hip about this place is the replacement
joints.

Coffee seems to have been held on life support and
brought out when some unsuspecting fool that refuses to believe in
coffee only being a morning drug. Usually the surroundings don’t bug
me but it felt like the Hometown Buffet , which I can live with until
you give me stale bread past it’s sell by date which I fear may a
fitting epitaph for this place within daylight hours

More reviews over at Yelp.

Update post

This franchise decided that on a Mother’s day that having two front of house staff, one on his third day is acceptable staffing for a busy period. They had no milk, there was no coffee, we had to get our own silverware, petition for menu and then go get our sugar ( this is all small stuff but when you realize that’s what we pay for it becomes annoying,)

Finally get an order in and the order was not matching the description. Their garlic pizza has Alfredo sauce, this one came with tomato which doesn’t agree with Erin. So let’s ask them to change it. Oops they say we don’t have Alfredo sauce either. At this point I was just fed up and asked to see someone.

It went badly , seemingly we should know that their pizza when ordered by the slice is always tomato and that the waiter told us otherwise , and that we believed him, is something we should basically accept and eat. The story changed to say we do have the sauce but that it’s not available by the slice. No effort made to correct it and by the time she decided to argue with my wife it was a case of I’ll pay for the drinks, salad we had and leave. She said ok , then turned round and in front of the other customers basically said , no , why don’t you just go, or you can go now. Either way it was about as unprofessional as I’ve seen.

I understand two staff will get stressed trying to handle this but the management put them into that position . They know they don’t have staff, they know to order enough milk, ( not like Fry’s grocery isn’t next door) and they can’t make coffee? ) They should know never to berate the customer for requesting an item to match that on the menu. All in all until an under new management sign appears or their franchisee is kicked into shape I’d avoid dining in at this place

Streets of New York :: Pizza • Pasta • Subs